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1. Mark the dispute as sent Inside the dispute, use the status selector and change it to Sent. This will make it appear in the Dispute Tracking view.

2. Go to Dispute Tracking In the left sidebar, click Dispute Tracking to see all disputes marked as sent, organized by tabs: Active, Draft, Close, and All.

3. Monitor overdue disputes Click Overdue (top right) to see disputes that have passed a set number of days since being marked as sent. Configure this threshold by clicking the settings icon next to Overdue and entering the number of Overdue days.

Need help? Reach out to our support team anytime through the chat bubble in the bottom right corner.

Once a dispute is ready, mark it as sent so you can track it and stay on top of follow-up deadlines.

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